Help

27. Why does the RepHunter Newsletter not fit my needs?

    RepHunter sends a weekly Newsletter to members who are opted in. There is a separate version for principals and reps. The Newsletter version you receive includes all new RepHunter members that have come in during the past week.

    The purpose of this email is to give you broad exposure to the new members because it includes all industries and territories. It is not focused to your specific needs. Even this broad scope is highly appreciated by many of our members.

    If this broad approach is not relevent to you, a better approach may be to set up a "Search Agent". A Search Agent will email to you each day the new members that meet your specific criteria. Detailed instruction on how to set up a Search Agent are found on the Search by Keywords page in the "My Saved Searches" section at the bottom of the page. If you don't see that section, click on "Advanced Search".

    You can opt out of receiving this Newsletter on your Settings page. To opt out, point your cursor at the profile icon at the top, left of the page to pull down your Member Information. That icon is either a gear or the image you uploaded to your profile. On the Member Information pulldown, click on My Settings. Scroll down the page to the Opt Out section. Make your selections and click Save at the bottom.

28. When I try to paste into the text box, I get an error message about "more than 2000 characters." I have less than 2000 characters, so why is this happening?

    Often when pasting text into a text box from another source, there are many "hidden" characters. You do not see these characters because they are used in that source for formatting, but they are not displayed.

    To correct this issue, you must eliminate these hidden characters.

    An easy way to do this is to first paste the text you are trying to copy into your profile into a plain text editor, which does not use any hidden characters. Then do a second copy/paste from that text editor into your RepHunter profile. For example, it may be easiest to use Windows Notepad or Mac TextEdit for this purpose.

    If you are still having difficulty, another alternative would be to request us to update your profile on your behalf. To do this, please email your request, your text, and your Login Email Address or Member ID to us at .

    Note: if you got to this help by clicking on the link on a profile page, your profile is still open in another browser window or tab. To get back to it, please find that window or tab.

29. Why does my Contacts page get stuck?

    If you have a large number of contact requests on your Contacts page, it may a short while for the page to fully load. During the loading time, certain functions on the page may not be available. You can tell if the page is still loading by looking for the indicator that your browser uses to indicate "page loading".

30. How do I email myself a profile?
    1. View the profile you want to email.
    2. Click on the Email Profile link near the top of the View Profile page.
    3. The profile is immediately emailed to the email address in your profile.
    4. Close the popup window.
31. How do I print a profile?
    1. View the profile you want to print.
    2. Click on the Print Profile link near the top of the View Profile page.
    3. Use the Print dialog box that appears to print it.
32. What is the difference between a Saved Search and a Search Agent?

    A Saved Search allows you to save your often used search criteria. Its purpose is to make it easy for you to repeatedly use the same complex criteria.

    A Search Agent allows you to set up a keyword search which runs automatically once every night and sends you all new profiles that meet your keyword criteria. Once you set it up, it continues to run each night until you change or delete it.

33. How do I use the Saved Search feature?

    The purpose of a Saved Search is to avoid the need to keep re-entering the same search criteria every time for the same search. To set up a saved search, first set the search criteria, and click Go. Observe the Search Results page. If necessary, go back to the Search by Keyword page and refine your search by changing the criteria until you get the desired results. Then go back to the Search By Keyword page again. Your latest search criteria will still be set on that page. Enter a name for the search in the My Saved Searches section in one of the available slots under Saved Search Description and click the button in the Save column for that name.

    • Tips for using Saved Searches:
      • Best tip: enter a keyword phrase of 1 - 3 words that describes your customers' business (who your rep sells to).
      • Start with broader terms. For example, "apparel" is better than "apparel retail stores".
      • Use customer names too.
      • You can put more than one keyword into a Saved Search.
      • You must separate unrelated keywords by commas. Otherwise all must be present in the profile for it to match.
      • Enter keywords in the Search For Principals box (not in the Saved Search Description). The name you enter does not control the search. Only the keywords control the search.
    • Saving Searches:
      • To save your search criteria: enter a name and click the button in the Save column for that name. Examples of names you might use for the Saved Search Description: Search #1, Bob’s Search, New York Contacts. Anything that helps you remember what the search is for.
      • To save the current criteria under an existing name, click the button in the Save column for that name.
      • To change one of your saved searches: adjust the search criteria and optionally change the name; click the button in the Save column for that name.
    • To delete one of your saved searches: click the button in the Delete column for that name. Since a maximum of five saved searches are allowed, you may need to delete one to make room for another.
    • To be notified by email of new matches to any of your Saved Searches, click the checkbox in the Agent column for that name.
    • To use one of your saved searches: click Use. The criteria for that search are loaded. To execute the search, click Go.
34. How do I use the Search Agent feature?

    A Search Agent will email to you each day the new members that meet your specific criteria.

    Detailed instruction on how to set up a Search Agent are found on the Search by Keywords page in the "My Saved Searches" section at the bottom of the page. If you don't see that section, click on "Advanced Search".

35. My Saved Search or Search Agent is not working right. What’s wrong?

    Here are some tips on how to avoid issues with Saved Searches and Search Agents:

    • Best tip: enter a keyword phrase of 1 - 3 words that describes your customers' business (who your rep sells to).
    • Start with broader terms. For example, "apparel" is better than "apparel retail stores".
    • Use customer names too.
    • You can put more than one keyword into a Saved Search.
    • You must separate unrelated keywords by commas. Otherwise all must be present in the profile for it to match.
    • Enter keywords in the Search For Principals box (not in the Saved Search Description). The name you enter does not control the search. Only the keywords control the search.
36. Why does a member for whom I issued (or received) a Contract Request not show up in searches?

    The search function is for finding members that you have not had previous contact. If you have either issued or received a contact request with a member, you can easily find them on your Contacts page.

    1. Click on Contacts. If the Contacts tab is not visible, first click on Home.
    2. The Contacts page will display.
37. How do I best search the RepHunter database?
    1. Click on Find Sales Reps or Find New Lines.
       • Click on Find Sales Reps if you are looking for independent sales reps to take your line.
       • Click on Find New Lines if you are looking for new lines to represent.
    2. If you are logged in to your profile, click By Keyword.
    3. Important 1: choose keywords that describe your customers, including company names. You will often get better results than by only using product keywords.
    4. Important 2: if you enter many separate key phrases, separate them with commas. Otherwise your will only match members who use all of the key phrases.
    5. Enter keywords and click Go.
    6. Click on View to look at the individual profiles to see how relevant they are.
38. What are the main strategies for using the RepHunter database?

    The two main strategies for using the RepHunter database are "Active Searching" and "Passive Listings."

    Active Searching

    • More effective than only Passive Listing.
    • Actively search our database of thousands of members using keywords and other options.
    • Search by Keyword is our most powerful search method because it allows you to focus on your industry, your customers, your products, and to filter on territories and other criteria of interest to you.
    • Search Agents allow you to have our system send you an email when new candidates meeting your criteria come in to our database.
    • By ID to look up a candidate directly by their ID number.

    Passive Listing

    • Your sales opportunity is posted so members can search and find you.
    • Your results will depend on:
      • How compelling is your ad?
      • How many markets did you post it in?
      • How often do you press Move to Top of Searches?

    Best Search Strategy: Our users tell us that the best results come from using both Active and Passive search strategies together.

39. I updated my profile, but the changes did not "stick." Why is that?

    When you refresh your profile, you must remember to scroll to the bottom of the page and click Save & Continue. Otherwise your refresh is not saved. When you click this button, the system will acknowledge by displaying a notice. If you did not see this notice, most likely the changes to your profile were not saved.

    You can verify that your changes "stuck" by navigating away from the Change My Profile, then returning to that page to see if the changes are still there.

40. How do I download my Contact Requests?
    1. Login to your profile.
    2. Click Contacts. If the Contacts tab is not visible, first click on Home.
    3. Click Export to CSV/Excel which is located immediately to the bottom, left of the Contacts table.
    4. Follow any instructions that may display. Some systems do not display any instructions.
    5. Depending on your system and how you responded to the instructions, the Contacts information may open in Excel, or be saved to a CSV file on your system.
    6. If the information opens in Excel, then save the file from within Excel.
    7. What if I don’t have Excel?
       • You can download and install a free program to view CSV files.
       • One such program we have used with success for Windows is called FreeOpener.
41. How do I change my profile status?

    To change your Status, login to your profile and point your cursor at the profile icon at the top, left of the page to pull down your Member Information. That icon is either a gear or the image you uploaded to your profile. On the Member Information pulldown, click on My Settings. Change your profile status on the My Settings page and click Save at the bottom.

    Membership Statuses for Principals

    Membership Statuses for Reps

42. How do I opt out from RepHunter emails?

    If you would like to opt out of our reminder emails, follow the steps below.

    1. Login to your profile.
    2. Click on the gear icon above your User ID# in the top right corner of the page.
    3. Click on "My Settings" on the menu that appears.
    4. Check the box marked "Opt Out of RepHunter Reminder Emails."
    5. Click the "Save" button at the bottom of the page to save your changes.

    Please be aware that certain emails cannot be opted out from. For example, if a member tries to contact you, or emails having to do with your payment method.

    Another useful method is to have your IT support person set up a separate email address for RepHunter, which can be monitored by one or more designated staff members. Thus you would have coverage of relevant communication without overburdening your daily email.

43. How are Elite Reps shown in searches?

    When a search for reps is performed using the "Find Sales Reps" function, the initial display shows Elite Reps matching the search criteria first on the page.

    If the order of the reps is changed by clicking on a column heading, the Elite Reps are no longer shown first. That allows an easy way to re-order the results to show what you are looking for.

    To get back to the display with the Elite Reps shown first, please click on the "Update Date" column heading. If the small blue arrow to the right of the column heading is pointing up, please click on the "Update Date" column heading a seconf time, so that the little blue arrow points donw. The Elite Reps only show first when the little lue arrow on that column hadineading points down.

44. How do I search for reps by territory?
    1. Login to your profile.
    2. Click Find Sales Reps.
    3. If necessary, click Advanced Search.
    4. Enter your search criteria, including the territories you wish to search.
    5. To search multiple territories, hold down the Ctrl key while you click on the territories.
45. Why do search results have reps in territories I have not included in my search?

    There are two types of territories associated with a Rep. The first is the city and state in which the Rep resides. Those are shown on the search results page in the "City" and "State" columns. The second type of territory are the states that the rep sells in. They may include several if the rep offers multi-state coverage. And when the Rep is a Rep Agency, having several individual reps in the agency, there can be quite a number of states covered.

    The two types of territories are shown in different places on the Rep's profile.

    It is common for a Rep not to reside in the exact state for which you are seeking coverage.

46. How do I search for a Rep that resides in a specific state?
    1. Login to your profile.
    2. Click Find Sales Reps.
    3. On the Find Sales Reps By Keywords page, click Advanced Search.
    4. Enter your search criteria.
    5. Click Search.
    6. When the Search Results page appears, click on the "State" column heading, which is the eighth column from the left. The results will be sorted into state order, and you can scan the list for the states you require.
    7. Please note that the state the Rep resides in is not the same as the states the rep covers, which can include more states.
    8. It may be that the first rows may have a blank state if the Rep is based in an international location.
47. How can I find the newest Reps or the ones posted since my last visit to RepHunter?

    When you search By Keywords the Reps are shown by default with the most recently updated at the top of this list. The date of last update is in the fifth column from the left.

    To see the newest entries rather than the most recently updated, change the sort order to Entry Date by clicking twice on that column heading. The search results will be redisplayed in Entry Date order. Make sure the arrow near the column heading is pointing down, which indicates descending date order.

    If you are trying to "search the whole database" to see what is new, there is a better way. Use the By Keywords search and determine what criteria will show you what you are looking for. Experiment with the search criteria using keywords that are appropriate for you, with specific territories you seek, plus any other criteria that are useful. When you have the search criteria that meet your needs, you can use the "My Saved Searches" feature to have the system remember those criteria.

    Then just repeat this search every time you come back to the website. Since the results are always listed with the most recently updated Reps first, you will only have to look at the top listings with the updates entries since your last visit.

    You can also set up a Search Agent, to receive a daily email of Reps that have joined in the last day that meet your critera.

48. How do I look up the profile of a rep using their Member ID number?
    1. Login to your profile.
    2. Click Find Sales Reps.
    3. Under By Member ID enter the Member ID number and click Go.
49. How do I find out which reps have tried to contact me and look up their profiles?
    1. Login to your profile.
    2. Click Contacts. If the Contacts tab is not visible, first click on Home.
    3. The Contacts page will display.
    4. If the Rep is contacting you first – click on the Received: Require My Response tab.
    5. If the Rep is responding to your inquiry, click Sent: Received Response tab.
    6. You can search all of the Contacts pages by using the Search button near the top left of the page
50. How can I improve the visibility of my sales opportunity?

    Highest impact ways to improve your visibility:

    1. Add a link on your website to your RepHunter profile or your RepHunter display ad.
    2. Upload an image to your profile.
    3. Submit a video to be included in your profile.

    Another way to improve your visibility:

    1. Login to your profile.
    2. Click Profile. If the Profile tab is not visible, first click on Home.
    3. Click Move to Top.
    4. Click Move to Top at the bottom of the page.

    Hint: every time you update your profile, it moves to the top of search results.

51. What happens if a rep does not respond to my contact request? (The RepHunter Rep Credit Policy)

    The integrity of our database is a top priority. If you encounter any reps that warrant removal, you can contact us via a link provided on the View Profile page.

    You will receive credit for a rep and be able to pick a new one in the following situations:

    1. For a rep that has BOTH an invalid email address AND an invalid phone number.
    2. For a rep that has stated they are seeking employment or requesting a salary.
    3. For a rep that does not respond within 14 days.
    4. For a rep that responds "Sorry – not taking new lines now."
    5. For a rep that responds "Sorry – Out of business."

    Please note: when a rep responds "Not A Match" that is not grounds for a rep credit. Our service is guaranteed to provide communication between you and the rep, but not that each rep you contact will be a match. Finding reps is a "numbers game" and that is why there are more reps in your allotment than you will typically engage.

52. How does RepHunter treat duplicate contact requests?

    Duplicate reps do not count against your allotment. Our system automatically takes into account the duplication.

53. How does RepHunter determine whether a contact request counts against my allotment?

    The following types of contact requests do not count against your allotment:

    • Duplicate contact requests
    • Requests where the rep contacted you first
    • Contact Requests for which you have received a Rep Credit.

    Here is how to see if a particular contact request is counted against your allotment:

    1. Navigate to your Contacts page
    2. On the first two tabs (Received: Require My Response and Received: I Have Responded), the Contact Requests do not count against your allotment. You can received an unlimited number of Contact Requests from reps.
    3. On the third and fourth tabs (Sent: Waiting Response and Sent: Received Response), look in the first column titled "Contact Count."
    4. Each contact request that counts against your allotment has a number in parentheses in the lower right of the "Contact Count" cell. If instead of a number in parentheses there is one of the following indicators, the Contact Request does not count against your allotment.
       1. "Dup" means that the Contact Request is a duplicate of another one. You would be able to find that one somewhere else on your Contacts page.
       2. "Rep 1st" means that the rep contacted you first, and even though you later issued a Contact Request for that rep, it does not count against your allotment.
       3. "Cred" means that you have received a Rep Credit for this Contact Request.
    5. If you either the number in parentheses or indicator, a specific explanation for this particular Contact Request is displayed.
54. How can I get an invoice?

    The easiest way to get a billing statement is follow these steps:

    1. Log in to your profile
    2. Click the My Account tab or My Acct button. If the My Account tab or My Acct button is not visible, first click on Home.
    3. Click View Payment History.
    4. Click Printable view of This Statement and print it. Alternatively, you can click Send Me This Statement Via Email to receive it at the email address in your profile.
55. How do I cancel my subscription?
    1. Login to your profile.
    2. Click the My Account tab or My Acct button. If the My Account tab or My Acct button is not visible, first click on Home.
    3. Click on Cancel Subscription.
    4. Follow the instructions to cancel.
    5. Make sure that you get a cancellation number. If you don’t get one, your subscription is not canceled.

    Hint: any unused Contact Requests automatically roll over into any future self-service re-subscription.

56. What membership statuses are there for principals?

    Your Status controls your access to the RepHunter database and your visibility to Reps.

    Featured — You have full access to our database and will be found in keyword searches by Reps. Your profile is "Featured" for 30 days after it is first created, becomes "Featured" for 30 days every time you update it, and at all times while you are a subscriber.

    Active — You have full access to our database and will be found in keyword searches by Reps.

    Hidden — Identical to Active except that your profile will not show up in searches by Reps. You may choose Hidden status if you wish to be able to use the service to proactively search for and initiate contacts with Reps, but do not wish to use it passively to receive contacts initiated by Reps.

    Additional Statuses available only to members not having a paid subscription:

    Inactive — You will not be able to request contact with a Rep. Your profile will not show up in any searches. You may choose Inactive status if you are unable to handle more Rep contacts for now, but would still like to keep your RepHunter profile. You will be able to log into your profile at any time to change its status back to Featured or Active. You will still be able to modify your profile, search our database for Reps, and use the Contacts page, although some functions will be limited.

    Removed — Your profile is effectively removed from our system. You will not be able to login. You will have to contact us when you are ready to reactivate your profile.

    Note: to change your Status, login to your profile and the profile icon at the top, left of the page to pull down your Member Information. That icon is either a gear or the image you uploaded to your profile. On the Member Information pulldown, click on My Settings. Change your profile status on the My Settings page and click Save at the bottom.

57. How should I write the ad that is posted as my sales opportunity?

    When you create your profile, you write your own description of your sales opportunity. The best way to see how this is done is to do the following to see many examples of what others have done:

    • Using Search by Keyword
      1. Make sure you are logged out of your RepHunter profile.
      2. Go to the www.RepHunter.net home page.
      3. Click on Find New Lines in the tabs at the top of the page.
      4. At this point you are acting like a rep looking at sales opportunities.
      5. Continue to search until you can view profiles of other members that are similar to you and view their Sales Opportunity.
    • Using Search by Category
      1. Click on the Site Map link at the bottom of any page.
      2. Click on "Manufacturers Reps, Independent Reps: Search By Industry".
      3. Click on your industry on the left.
      4. Click on a sub-category on the right.
      5. When you drill down into the categories, you will see a lot of profiles of other members that you can use to inspired your writing.

    You will see many listings of sales opportunities, and what others have written.

    Note: before you Register, please make sure you are back on the "Principal's" side. There should be maroon highlights on the page. If the page has blue highlights, you are still on the "Rep's" side. Click Home > Find Sales Reps > Register.

58. How do I contact a rep that is advertised in the Search Agents?
    • Option #1: click on the link within the email
    • Option #2: if option #1 does not work
      1. Login to your profile.
      2. Click Find Sales Reps.
      3. Under By Member ID enter the Member ID number and click Go.
      4. Review the Opportunity.
      5. Click Contact at the top of the rep's profile should you wish to contact them.
59. What are some good interview questions to ask of candidate Independent Sales Reps?
    • How long have you been an independent rep?
    • How many lines do you represent?
    • How many clients do you call on?
    • How often do you see them?
    • What do you believe differentiates your best lines from your worst?
    • What do you do to improve the sales of your low-producing lines?
    • What are the most important attributes of the principals that you chose to represent?
    • How important do you believe it is to have immediate results with a new line?
    • How often do you think there should be mandated communication with your principals?
    • In representing a new line, would you think a probationary period with mandated, measurable results would be a good idea?
60. What are the specifications for a Display Ad?

    Display Ads on our Hot Sales Opportunities page are included with our 6- and 12-month subscriptions. The easiest way to get an idea of what is allowed on the RepHunter.net Hot Sales Opportunities page is to look at what others have done, as well as to see the size and format for display ads. Click here to view our Hot Sales Opportunities page.

    Here are the specifications:

    1. Rights. You must have the right to use all of the content of your ad, images must be royalty-free, and all content must conform to the RepHunter current Terms of Service.

    2. Pitch to Rep. The ad should focus on your pitch to the rep rather than your pitch to your customers. As a rule, we do not have your customers visiting our website. Instead we have sales reps that you are trying to attract to take your line. While it is relevant to include some information about your products and services, your ad must address the needs of the rep if the ad is to fulfill its purpose. You have to communicate to the rep why he should want to take your line.

       For example, you could include where appropriate info about your commissions, territorial exclusives, training to the rep to sell your line, marketing support, sample policy, and so forth.

    3. Aspect Ratio. Your ad should be in "portrait" aspect. That is, taller than it is wide. If you compose your ad so that it looks good at a size of 5 inches wide by 8.5 inches tall, it should look good on our Hot Sales Opportunities page. In any case the "aspect ratio" of your display ad should be so that it is no more than 60% as wide as it is tall.

       Caution: to avoid problems when preparing your layout, set your margins to give a 60% aspect ratio. For example, to fill a standard 8.5 by 11 inch page with 1 inch margins at the top and bottom, set both your left and right margins to 1.55 inches.

    4. File Submissions. The image files containing your logo and other graphics should be contained in either png, jpg or gif files. For best results, you should send high quality images which can be of any size. We will compress the final images so that the total size of your ad is less than 60KB.

       In some cases where the your ad has too many images or is overly complex, we may ask you to simplify the layout to meet our file size limitations. By these means we have been able to make this file size reduction in a way that preserves the look of the graphics to our member’s satisfaction.

       People often ask how they should send us their layout. The most common way is to send a logo and sometimes additional pictures in png, jpg or gif files, and to send copy in the body of the email. In such a case it is up to RepHunter to lay out the ad.

       Another common method is to send a "picture" of the ad layout in some form, such as a Word document, a PDF, or a jpg file. When this is done, then we can create the ad according to this layout, and you are exerting much more control over the layout. In the case of a PDF, jpg or other composite document, it is important that separate gif or jpg files for each image are included for best results. Sometimes images can be extracted from composite documents. However, the resulting images might have lower quality.

       Please note that if you send a layout file along with separate image files, those images must be the same as included in the layout. That is, if the images in the layout have features including cropping, colored borders, rounded borders, highlights, drop shadows, transparent areas, or rotations, the separate image files must also have those same features.

       In all cases it is important to realize that the final ad will be on a web page. On a desktop computer the ad will be approximately 4 inches wide. That means you should design the ad to look good at that width. if you design the ad in a larger size, such as 8.5 x 11, the amount of detail and text that is acceptable at that size might not be acceptable at the 4 inch width. Please check your layout when shrunk to 4 inches wide to see what it will look like.

       In some cases, it may be possibile to use a submitted "picture" of the ad in a jpg or other file format directly to create your ad, and RepHunter reserves the right to use such a submitted picture to do so. In other cases, it may not be possible to use a "picture" of the whole ad directly. In such a case, the submitted materials should be in the form where we can create a web page using html plus small image files. If you need more information on how to deal with issues in this area, please let us know and we will send you a detailed explanation.

    5. No HTML. You can send a formatted document, showing how you would like your ad to look. Please do not send HTML.
    6. Fonts. Unless you use "web safe fonts" in your design, we cannot promise to use the exact fonts. Please realize that not all fonts are available on the web. We discourage the replacement of fonts with graphic image of text. An ad using web safe fonts is included in the base price. Custom fonts can be made available at an additional cost; contact us for details should your design require them.
    7. Word Count. The number of words should be 300 or less.
    8. Final Copy and Layout. We will only accept final copy and layout. While we will work with you on the look of the ad, before submitting your materials, you should have all of your team members approve the ad layout and copy.

    9. RepHunter Designs Ad. In the case where you ask us to create the ad without submitting a mockup or layout, or depart from these specifications, RepHunter is willing to create such an ad subject to our specifications, which includes file size limitations and quality standards.

       In the case of no mockup or layout, you agree that the layout created by RepHunter becomes the final copy and layout and you give up the right to make changes to the original ad other than minor changes and corrections to the copy. RepHunter strongly recommends that you prepare the mockup or layout so that you have the maximum control over the appearance of your ad.

    10. Acknowledgement. We will acknowledge receiving your materials. If you don't receive timely acknowledgement, please contact us.
    11. Best Efforts. RepHunter will make its best efforts to render your ad according to your instructions, for display in recent versions of Internet Explorer, Firefox, Safari, and Chrome.
    12. Timing. Please allow us five business days to create a mockup of your ad. When the mockup is ready for your review, we will email you with instructions to view it in your logged in profile, which is private to you and not viewable by the public. After you have approved the ad, we will publish it to our Hot Sales Opportunities page.
    13. Revisions. For 12-month subscriptions, during the time your ad is running, we will allow you to revise the ad one time per year at no charge. Thereafter for 12-month subscriptions and for all 6-month subscriptions, revisions will be charged at the base rate of USD $350 per revision.

    We will be happy to work with you until we come up with an ad that meets your approval.

    For additional important information, please see our Terms of Service for Display Ads

    Please send your ad copy, logo, and URL to

61. How do I print or email your pricing page?

    Near the top of the pricing page is a pink button labeled "Print". Click on that button. A PDF version of the pricing page will display that can be saved or printed.

    To email the pricing page, save it to your computer and attach it to an email.

    Please click to see our RepHunter Plans and Pricing

62. How can I improve the visibility of my profile?

    Highest impact ways to improve your visibility:

    1. Add a link on your website to your RepHunter profile.
    2. Upload an image to your profile.
    3. Submit a video to be included in your profile.

    Another way to improve your visibility:

    1. Login to your profile. Your availability is automatically confirmed and your profile is moved to the top of search results.
63. How can I find the newest sales opportunities or the ones posted since my last visit to RepHunter?

    When you search By Keywords the sales opportunities are shown by default with the most recently updated at the top of this list. The date of last update is in the fifth column from the left.

    To see the newest entries rather than the most recently updated, change the sort order to Entry Date by clicking twice on that column heading. The search results will be redisplayed in Entry Date order. Make sure the arrow near the column heading is pointing down, which indicates descending date order.

    If you are trying to "search the whole database" to see what is new, there is a better way. Use the By Keywords search and determine what criteria will show you what you are looking for. Experiment with the search criteria using keywords that are appropriate for you, with specific territories you seek, plus any other criteria that are useful. When you have the search criteria that meet your needs, you can use the "My Saved Searches" feature to have the system remember those criteria.

    Then just repeat this search every time you come back to the website. Since the results are always listed with the most recently updated sales opportunities first, you will only have to look at the top listings with the updates entries since your last visit.

    You can also set up a Search Agent, to receive a daily email of companies with sales opportunities that have joined in the last day that meet your critera.

64. How do I look up the profile of a company using their Member ID number?
    1. Login to your profile.
    2. Click Find New Lines.
    3. Under By Member ID enter the Member ID number and click Go.
65. How do I find out which principals have tried to contact me and look up their profiles?
    1. Login to your profile.
    2. Click Contacts. If the Contacts tab is not visible, first click on Home.
    3. The Contacts page will display.
    4. If the Principal is contacting you first – click on the Received: Require My Response tab.
    5. If the Principal is responding to your inquiry, click Sent: Received Response tab.
    6. You can search all of the Contacts pages by using the Search button near the top left of the page
66. What membership statuses are there for reps?

    Your Status controls your access to the RepHunter database and your visibility to Principals.

    Featured — You have full access to our database and will be found in keyword searches by Principals. Your profile is "Featured" for 60 days after it is first created and becomes "Featured" for 60 days every time you update it.

    Active — You have full access to our database and will be found in keyword searches by Principals.

    Hidden — Identical to Active except that your profile will not show up in searches by Principals. You may choose Hidden status if you wish to be able to use the service to proactively search for and initiate contacts with Principals, but do not wish to use it passively to receive contacts initiated by Principals.

    Inactive — You will not be able to request contact with a Principal. Your profile will not show up in any searches. You may choose Inactive status if you are unable to take on more lines for now, but would still like to keep your RepHunter profile. You will be able to log into your profile at any time to change its status back to Featured or Active. You will still be able to modify your profile, search our database for Principals, and use the Contacts page, although some functions will be limited.

    Removed — Your profile is effectively removed from our system. You will not be able to login. You will have to contact us when you are ready to reactivate your profile.

    Note: to change your Status, login to your profile and the profile icon at the top, left of the page to pull down your Member Information. That icon is either a gear or the image you uploaded to your profile. On the Member Information pulldown, click on My Settings. Change your profile status on the My Settings page and click Save at the bottom.

67. Why should I refresh my profile?

    We ask you from time to time to update your profile. We understand that the information in your profile may already be up to date. But there are additional reasons why it will help you to "Refresh" your profile in such cases.

    1. First, you are confirming that you are still actively seeking new commission-only lines.
    2. Second, profiles that are not updated gradually slip down the list and become less and less visible to Principals.
    3. Lastly, it is also required to confirm that your email address and phone number are current, that other info in your profile (such as newly acquired lines) is current, and that you are in agreement with our terms.
68. Can I use my Resume in place of a Line Card? What is the difference?

    A line card is a simple list of manufacturers or principals and their products or services that you sell. As such it presents your "stock in trade" and shows "what business you are in." A resume is used to gain employment, and describes you and your experience. As you can see from these two definitions, there is very little overlap.

    When you are attempting to take on a new line from a principal, that principal wants to know about the lines with which you already have success, and especially if you are already representing another principal that would present a conflict of interest. They are much less interested in any of the normal content of a resume. When was the last time you called various retailers acting as a consumer (not a rep) and asked how long they were in business, what school they went to, and what types of problems they solved? More likely, you just called to see what brands and products they had in their store. While a resume may include such information, it usually requires a lot of study to extract such information, if it is present at all.

    The experienced independent sales rep understands these points well, and should have no issue with this question. However, if you are just breaking into the independent rep field, you may not yet have much of a line card. In that case, our suggestion is to create a line card that indicates which businesses you have had relationships with that would give you the ability to take a principal's line into those businesses and sell it. You must be upfront with your lack of actual experience. For example, you might say that you are just breaking in to the Independent Rep field, but that you have well-established relationships over a period of so many years with the listed principals.

    If you are unable to create such a line card, as a last resort your resume would be appropriate to enter as your line card. However, you should be aware that this will be a noticeable flag to the principal of your inexperience as an Independent Rep.

    To assist you in seeing what a line card looks like, there is example text on the Industry Expertise page (second screen of Register/Change My Profile) at the right of the Line Card entry field.

    As you gain experience with different principals, you should be sure to update your RepHunter Line Card with the new listings. That way, you will soon have your own professional line card.

    Also, please note that an excellent line card is usually much shorter than an excellent resume. This length difference is an important reason why we limit the size of the Line Card field, and why your full resume will possibly not fit within it.

69. My company is a sales agency. How would I use RepHunter?

    If you are a multi-line sales agency, you could use RepHunter in two ways:

    • As a principal to find sales reps. Find new independent sales reps to expand either your geography or your vertical market. You can search for free for independent reps. If you find a rep you are interested in, fees are very reasonable.
    • As a rep to find new lines. This part of our service is 100% free. Simply register and start searching our database for products or services your agency would like to represent.
70. How do I contact a principal that is advertised in an email from RepHunter?
    • Option #1: click on the link within the email
    • Option #2: if option #1 does not work
      1. Login to your profile.
      2. Click Find New Lines.
      3. Under By Member ID enter the Member ID number and click Go.
      4. Review the Opportunity.
      5. Click Contact at the top of the Principal's profile should you wish to contact them.

92. Your site does not seem to be working well. What can I do?

    Many technical problems can be easily solved using one of the following procedures:

    • Clearing your “temporary internet files”, also known as “clearing the browser cache”, solves many problems. Click here for instructions on how to clear your temporary internet files or browser cache.
    • If clearing temporary internet files does not work, it may also be necessary to delete your browser's cookies. However doing so will also remove certain information that websites "remember" about you, such as your login information. Click here for instructions on how to clear your browser's cookies.
    • If you are still having trouble, click here to test your browser and email the results to
93. I am not receiving my RepHunter email. Can you help?

    Trouble receiving RepHunter email may be caused by one of the following reasons:

    • You have not kept your email address up-to-date. Please login to your profile and make sure that the email address in your profile is correct and frequently monitored.
    • You have a spam blocker which is filtering out RepHunter email. Please adjust the settings of your spam blocker to allow email from RepHunter to be received. Please add our domain "rephunter.net" to your "safe senders" list (also known as a "whitelist") so we can notify you of opportunities.
94. What is wrong with using free email services?

    It is our suggestion that you not rely on AOL or Hotmail or similar free mail service for business purposes. There are continual problems with such accounts, such as suspended accounts, mailbox size limits, spam blockers, etc. which interfere with your ability to receive email, and thus with your ability to do business.

    If you are relying upon email to drive your business, it is a must that your email service be more dependable than such free services.

95. RepHunter technical support has asked me for a "screenshot." What is a screenshot, and how do I take one?

    One of the best explanations of how to take a screenshot may be found at Take-a-screenshot.org.

    To capture a screenshot on Windows, follow these steps:

    1. With the window that you want to capture highlighted (its top bar is bright blue), hold down the Alt key and press "Print Screen" (usually at the right of the function keys at the top of the keyboard);
    2. When you press the Print Screen key, nothing will appear to happen. That is fine;
    3. the body of your reply email, and press Ctrl-V. The screenshot will be pasted into the email.
96. RepHunter technical support has asked me to "force refresh" my browser. How do I do this?

    A comprehensive explanation of how to refresh your browser's cache, as well as when and why you may need to do this may be found at RefreshYourCache.com

    To refresh your cache in Windows, hold down the "ctrl" key on your keyboard and do one of the following:

    1. Press the "F5" key on the row of function keys on your keyboard
    2. Click on the "Refresh" button in your browser's controls.
97. How do I reset my RepHunter bounced email counter?

    Do one of the following:

    • Change your email address.
    • If the email address is the correct one, change it temporarily to something different, then change it back.
98. How do I put a shortcut to RepHunter on my mobile device?

    Follow the instructions below for your browser:

    Note that the instructions are the same for Android and iPhone

    Safari

    1. Open Safari
    2. Go to www.rephunter.net
    3. Tap the icon at the bottom of the screen with a box having an arrow pointing out of the top.
    4. Tap on "Add to Home Screen"
    5. Enter "RepHunter" for the name of the home screen icon.

    
    

    Mozilla Firefox

    1. Open Firefox
    2. Go to www.rephunter.net
    3. Tap the Menu button (either below the screen on some devices or at the top, right corner of the browser)
    4. Tap on "Add to Home Screen"

    
    

    Google Chrome

    1. Open Chrome
    2. Go to www.rephunter.net
    3. Tap the Menu button (either below the screen on some devices or at the top, right corner of the browser)
    4. Tap on "Add to Home Screen"
99. The RepHunter site says cookies are not enabled in my browser, but they are. Why is this?

    You may have directly navigated to a page in our site without going through our home page and clicking on the links. For example, via a bookmark or "favorite" or by typing or copying a URL into the address bar.

    If this is the case, please go back to our home page, and navigate to the desired page.

You may have reached this page because either you have disabled javascript in your browser or your browser does not support scripting.

• To use most of the features on our site, you need to enable Javascript.
• If your browser does not support Javascript, please switch to one that does (any recent major browser).
• Supported browsers are Google Chrome, Safari, Firefox, IE11, and Edge.

If a page you are viewing is displaying problems or behaving strangely, you may need to clear your browser's cache and cookies.

What are the browser's cache and cookies?

Cache: The browser cache is a location where files from the Internet are temporarily stored from places you have recently visited. By storing this information, pages that you visited will load much faster when you visit them again.

Cookies: A cookie is a small file on your computer that saves Internet settings. A cookie is what enables a site to "remember you", and to log you back in to your own account.

Step 1: If you are having troubles viewing a page, the first thing you should do is clear your browser's cache. That may correct problems with pages that you have changed since you last visited them. The only downside to clearing the cache is that pages may load a bit slower the next time you visit them.

Step 2: If you are still having problems after clearing the cache, you should next clear cookies. Because cookies are used to remember you on a website without having to log in each time you visit the site, you will need your login and password for every website. For this reason, some browser's allow you to clear only the cookies related to a specific site. We recommend that if you need to clear cookies to correct a problem with RepHunter, that you only clear the RepHunter cookies if your browser provides that feature. If not, then go ahead and clear all cookies.

Because clearing the cache and cookies are similar for most browsers, the instructions to clear each are presented together on this page.

Notes:

• For all browsers it can take up to several minutes for the cache to be cleared.
• Removing cookies may also remove your saved settings at other websites. But it is sometimes necessary to correct issues.